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When students follow the enrollment link, they go to Wikipedia to create an account, and are then redirected back to the Dashboard where they have a "Join" button which lets them enroll in the class. Some of them apparently don't click that button, and thus don't end up being enrolled in the class.

If we have their names, we can search for missing students, but for privacy reasons, this can only be done by Wiki Education staff.

I have replied by email. Questions like these are best addressed by emailing one of the staff people assigned to your class.