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As of August 2016, this error happens occasionally with newly-created Wikipedia accounts, because of database replication lag in the system Wikipedia users for authenticated logins. Wikimedia Foundation developers are working on fixing the problem but in the meantime, this is the most reliable way to work around it:

  • Visit https://meta.wikimedia.org and log in there with your Wikipedia account.
  • Return to https://dashboard.wikiedu.org and try to log in from there again.

If those steps do not solve the problem, please let Wiki Education Foundation staff know by emailing sage@wikiedu.org.

As of August 2016, this error happens occasionally with newly-created Wikipedia accounts, because of database replication lag in the system Wikipedia users uses for authenticated logins. Wikimedia Foundation developers are working on fixing the problem but in the meantime, this is the most reliable way to work around it:

  • Visit https://meta.wikimedia.org and log in there with your Wikipedia account.
  • Return to https://dashboard.wikiedu.org and try to log in from there again.

If those steps do not solve the problem, please let Wiki Education Foundation staff know by emailing sage@wikiedu.org.